About this course

The Information Privacy Act 2009 provides rules for the management of personal information. It’s important to understand how these obligations apply to protect our customer’s personal information and to protect yourself.

The Access to customer records eBriefing provides real case studies of situations in which customer information has not been protected. It highlights what can happen to you as an employee when that information is accessed or shared without authority. It also provides tips on how to avoid making similar mistakes.