This course is designed for new/emerging managers who are responsible for or involved in managing risks within their daily roles and responsibilities. Contact the Risk Advisory Services Team (RAST) within Governance Branch for further information.

This course provides you with the fundamentals of risk identification and assessment, within a procurement context.

It explains the basic processes and how to use the TMR risk management tools. You will find useful links to further information and development opportunities.

The Risk Management Framework provides the structure for designing, implementing, monitoring, reviewing and continuous risk management improvement practices across TMR.

The policy outlines the key statements and key governance structure to ensure risk is managed appropriately across TMR.

The guide provides advice on how to undertake the risk management process, the approach and the roles and responsibilities when managing risks. The Guide is aligned to the international standard ISO 31000:2018, Risk management — Guidelines.

This guide provides an overview of TMR's fraud and corruption control risk management process. It should be read concurrently with the following documents:

• TMR Fraud and corruption control framework – Organisational policy
• TMR Fraud and corruption control framework – Control plan
• TMR Integrity Framework
• TMR Public Interest Disclosure – Organisational Procedure.

Risk appetite is the amount of risk which the TMR considers to be acceptable in pursuit of its strategic and operational objectives. The risk appetite matrix aims to provide guidance on TMR’s willingness to assume a level of risk to achieve those objectives.

The Internal Control Framework summarises TMR's holistic approach to:

• developing and implementing the internal controls needed to manage risks to departmental objectives
• the ongoing monitoring of controls to assess their effectiveness.

A tabular representation of risk terms and definitions/descriptions used in Risk Management.

The TMR Opportunity assessment and ratings matrix has been developed to ensure that identified potential opportunities impacting on TMR are assessed and rated consistently.

A how-to guide that provides guidance into the use of the TMR Opportunity assessment and ratings matrix and the analysis of the benefits and likelihood of any opportunities.

A Risk Register designed to capture and assess operational risks below the TMR Branch level.

A Risk Register designed to capture and assess Project/Program risks.

The TMR Risk assessment and ratings matrix has been developed to ensure the evaluation of TMR risks and the assessment of likelihood and consequence categories are consistently applied.

The Risk Prompt List (RPL) provides a set of frequent risk sources that can be used to stimulate thinkingabout the sources of risk to a particular activity undertaken by, or with, TMR.

TMR's Risk Management System (RMS) improves our risk management practices across the entire department. The RMS is used to manage strategic risks, enterprise operating risks, divisional risks and branch risks information. The RMS replaces previous risk management practices which relied on excel spreadsheets.

Since the objective of controls is to minimise exposure to risks, it is important to ensure controls remain effective. This document provides guidance on how to determine the control effectiveness rating.

The 3PCM sol​ution​ provides TMR with the capability to manage the Transport Infrastructure Portfolio (TIP), through integration of the portfolio, program, project and contract management processes. The solution manages Queensland Transport Infrastructure Program (QTRIP) activity and also delivers the QTRIP development and publications requirements.

This course shows how to put critical thinking knowledge to work to create a mindset that enables you to examine information and determine how to assess information you can trust. It also shows how to develop mental agility to apply insights from one context to the next, ways you can avoid overthinking, and tips on how to balance rational, strategic, and even emotional thinking. After this course, you’ll be on your way to developing the mindset necessary for critical thinking to flourish.

This course offers solutions, showing how to build a flexibility, growth, and courage mindset. Finally, find out how to improve your critical thinking skills and become a better conflict manager.

Learn how to use logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, and approaches to problems. Discover how to question assumptions, apply sound reasoning, break down complex issues into manageable pieces, and grasp the implications of information.

In this course, leadership trainer and expert Mike Figliuolo outlines a series of techniques to help you develop your critical thinking skills. He reveals how to define the problem you're trying to solve and then provides a number of critical thinking tools such as blowing up the business, asking the 5 whys and the 7 so whats, exploring the 80/20 rule, and more. He also provides guidance on how to develop this skill across your whole team.

In this course, Dr. Eric Zackrison shows how to critically assess the source of information and how to determine the right approach to take. Eric also demonstrates strategies for approaching both simple and complex problems, and details taking your team through the entire life cycle of a challenging decision. He also imparts an understanding of common traps people fall into when solving problems, both individually and as a team. After this course, you’ll have the tools to approach your next problem more critically and solve it more effectively.

This course builds on insights from improv, design thinking, comedy writing, and startup incubation. The lessons in this course offer you concrete tools for creative thinking. The ability to think and solve problems creatively is built into the human brain. Curiosity, experimentation, and innovation define us as a species.

This course takes you through several methods for identifying what's actually causing a problem, including looking at the whole system when a problem is actually a symptom of a larger issue. The course explains how to generate potential solutions using mind maps and decision trees, how to boost your creativity to help you come up with more insightful options, and how to use both logic and your intuition to select the right solution to your problem.

This course is a basic introduction that lays out the foundations of analytics in an easy-to-understand and engaging manner. Expert John David Ariansen explains why data is so powerful, what insights really matter, and how to use common analysis tools and techniques. Additionally, John David explores data source maps, database management, and all the various data sources that may be encountered. By the end of the course, you should have the skills necessary to start collecting, tracking, and analyzing a variety of data, including sales, marketing, and psychographic metrics.

Dr. Michael Shermer, a prominent professor and bestselling author, shares ten common bias people often fall victim to. In this course you will explore confirmation bias, attribution bias, and authority bias, among many others. Once your bias is understood, better decisions can be made.

In this course, diversity expert Stacey Gordon helps you recognize and acknowledge your own biases so that you can identify them when making decisions, and prevent yourself from making calls based on a biased viewpoint. Stacey explains some of the most common forms that a bias takes: affinity bias, halo bias, perception bias, and confirmation bias. She helps you recognize the negative effects of bias within your organization, as well as the benefits to be realized by uncovering bias in decision-making processes. Finally, she outlines strategies for overcoming personal and organizational bias.

This course provides the tools and techniques you need to improve your decision-making skills over time and to support your team’s ability to make high-risk group decisions. Learn how to identify common cognitive blind-spots, develop cogent hypotheses, remain open to a wide range of possible solutions, and choose wisely among them.

In this short course, author, innovation expert, and professor Drew Boyd discusses ways to confront our hardwired cognitive biases, in order to make good decisions and exercise more balanced, sound judgment.

This short course is designed for anyone who would like to improve decision-making ability. Learn about how to identify your default judging style, and how to expand that style and make better decisions. Discover a formula for practicing good judgment in challenging situations, when making decisions about the future, and when interacting with others at work.

Author Doug Rose outlines the five phases of a successful retrospective: setting the right direction, getting all the issues on the table, gathering insights from the team, making decisions, and applying changes. He describes how to use a starfish diagram or PANCAKE approach to facilitate a comfortable and effective retrospective, and finally, discusses the importance of closing a retrospective with clear action items for the next sprint.

In this course, learn how to leverage the power of questions to move your team, leadership, and career to the next level. Join Joshua Miller as he spells out the benefits of getting curious and shares how to empower yourself through questions. Discover social media's role in asking questions, why certain types of questions can lead to dead ends, how to effectively answer questions that are directed at you, and more.

So much is missed by not raising your hand, your voice, or your platform. Upon completing this course, you'll have a better understanding of how to use questions to seize opportunities and open doors.

This course shows you how. Executive coach Gemma Leigh Roberts introduces real-life examples of individuals and organizations who have successfully adopted a growth mindset, as well as the latest research from the fields of performance psychology. She boils down the lessons into practical advice you can apply to reach your own potential. Plus, get tips to stay motivated and help you navigate change successfully.

In this course, Becki Saltzman, the founder and chief curiosity seeker at Applied Curiosity Lab, shows how to put your innate curiosity to work. Discover how to strengthen your curiosity muscle and use applied curiosity to ask smarter questions, solve problems, sell to others, and even avoid common data blind spots that can lead to faulty conclusions.

Are you looking to build your personal network, exercise influence without authority, manage upwards, and communicate the value of collaborating with you? Instructor Alan Hall gets you started with these goals and more. Alan begins with how to develop a network map of the key stakeholders in your life who relate to a specific role or to your career progression. He shows you how to analyze your network for opportunities and bottlenecks. After you have established and analyzed your network map, Alan explains how to build the strength of your relationships and information flows. This includes building the skills to influence without formal authority and managing your visibility within your network by using a systematic set of tools to understand and influence key stakeholders.

In this course, leadership and personal development experts Lisa Earle McLeod and Elizabeth Lotardo outline how individual contributors or SMEs can exhibit leadership by influencing, inspiring, mentoring, and motivating others. They also help you overcome unique challenges such as how to communicate when you think your boss or team is headed in the wrong direction.

In this course, instructor Chris Croft brings an engineer's mind to the subject. Chris presents a six-step process that you can follow in any influencing situation, with techniques that you can use at each stage, depending on the type of person you would like to influence. He explains how you can use this process to prepare for meetings and get the best from every relationship, whether at work or at home, with customers, bosses, suppliers, friends, or relatives. Chris goes over the ethics of influencing, as well. Understanding the psychology of influencing helps you to build better relationships and get better outcomes with everyone you meet.

This course is designed to empower people who struggle to assert themselves professionally or personally. Career expert Emilie Aries provides coaching on aspects such as assertive communication, body language, and tone. She also explains why it’s sometimes difficult to be assertive and provides tactics for overcoming your fears—and getting what you want out of work and life.

In this course, join Mike Figliuolo as he explains step-by-step how to craft a compelling business case for your stakeholders. Mike covers how to define the problem your plan addresses, communicate your idea's benefits, build the financial projections to support your case, create a robust risk assessment, and more.

This course looks closely at currency risk, commodity risk, interest rate risk, and other important risk topics.

Jason Schenker of Prestige Economics discusses nine types of corporate risk, including financial and nonfinancial risks. He explains the difference between direct risks that companies face constantly, as well as indirect risks that usually come from vendors, competitors, and counterparties.