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Digital and Data

Digital and data capability describes new ways of thinking and working to meet customer needs, realise opportunities and address challenges in an ever-changing environment. These resources will help you develop the mindsets, knowledge, skills and confidence to put customers first, adapt to change and leverage technology and data to deliver better business and customer outcomes.

For further information on this capability please contact TMR_Digital@tmr.qld.gov.au or TDx@tmr.qld.gov.au

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Digital and Data - getting started

Start here to discover more about digital capability and how it can help you work differently and meet customer needs.

Provider Resource Location Type Time Skill level
Digital Capability Unit DigiCAT

DigiCAT is a self-assessment tool to help you understand your current level of digital capability, giving you insight into your strengths and areas for development.

Online Tool 30 mins Beginner
Digital Capability Unit Digital Strategic Plan

TMR's Digital Strategic Plan 2021-2025 outlines five priorities to guide the department's digital efforts, investments and decisions over the next four years.

Online Resource N/A General
Digital Capability Unit Data & Business Analytics Strategy

Explore the data and business analytic strategy to see how TMR will approach data-driven transformation.

Online Resource N/A General
InsideTMR Transport Data Exchange (TDx)

The Transport Data Exchange is TMR's strategic approach to transforming data into insights and developing into a data-driven business.

Online Resource N/A Beginner
Digital Capability Unit Which approach could I use?

This flowchart is a great first step in deciding which of the digital capability approaches might be suitable for your situation.

Online Resource N/A Beginner
Acclerate Digital Mindset Coach?

The Digital Mindset Coach is a self-directed, online course which introduces learners the concept of a Digital Mindset and why it is important.

Online Course 2 hours Beginner

Design Thinking

Design Thinking is a human-centred approach to problem solving – starting with a deep understanding and appreciation for the customer's problems, needs and opportunities.

Provider Resource Location Type Time Skill level
Digital Capability Unit New Ways of Working Learning Hub - Design Thinking

A collection of resources and information to help you learn more about and practice new ways of working including Design Thinking.

Online Resource N/A General
Digital Capability Unit Design Thinking facilitator's guide

Step by step guide for running a Design Thinking session, including presentation slides, templates and notes

Online Resource N/A Beginner
Digital Capability Unit Design Thinking approach

Learn more about each of the five phases/steps of Design Thinking

Online Resource 10 mins Beginner
Digital Capability Unit Case studies - Design Thinking

Discover how TMR staff are embracing Digital Thinking capabilities such as Design Thinking. These case studies showcase TMR teams that are building the capabilities needed to work digitally and outline how they have applied Digital Thinking to enhance business and customer outcomes.

Online Resource < 10 mins General
Digital Capability Unit Digital Advocate Network

The Digital Advocate Network (DAN) is a volunteer group formed to champion digital thinking and new ways of working such as design thinking, agile and iterative delivery across TMR.

Online Resource 90 mins for meetings General
Digital Capability Unit Digital Capability Uplift Support

The Digital Capability Uplift Support is a place, in Microsoft Teams, where employees with an interest in strengthening their knowledge and skills in digital capabilities and new ways of working (including Design Thinking), can come together to share their experiences, ask questions and take up opportunities to practise their skills with real-life TMR challenges.

Online Resource 15 mins General
Digital Capability Unit Digital Capability Development Partnership Agreement

The agreement simplifies the process for Queensland Government business areas and teams to engage suitably qualified suppliers to provide digital capability uplift services, such as training and coaching.

Online Resource N/A Advanced
LinkedIn Learning Design Thinking: Customer Experience

In this course, frog's director of strategy, Geoffrey Schwartz, introduces you to customer experience and why it's important in today's hypercompetitive world. At the end of the course, you'll have the foundational tools needed to take a holistic view of an organization's customer experience and identify opportunities that can deepen relationships and drive loyalty.

Online Course 35 mins Intermediate
LinkedIn Learning Design Thinking: Leading change in your organisation

Design thinking is all about collaboration.Throughout the course, the author will suggest opportunities for you to share what you're learning. You'll be able to participate in course-related discussions through your web browser at https://linkedin.com/groups/7022790 or via the LinkedIn Groups app, which is available for most smartphones. This is a great way to expand your learning and get additional insights from other members taking the course.

Online Course 2 hours Beginner
LinkedIn Learning Design Thinking: Understanding the process

In this course, Chris Nodder explains where design thinking fits into product development and what it can help you achieve. He describes each step in the process, from identifying the problem you want to solve and brainstorming solutions, to prototyping, development, and release. Learn about the pros and cons of this approach and how to overcome challenges such as organization inertia and silos. Done right, design thinking can start your organization moving toward broader user-centered design techniques such as information architecture, content testing, usability testing, and marketing research.

Online Course 2 hours Beginner
LinkedIn Learning Design Thinking: Approach to putting the customer first

Design thinking is a tool that leading organizations use to put their customer first. In this course, leaders from companies like Procter Gamble, Spanx, and Netflix explain how to apply a design thinker’s methods to customer experience and product development.

Online Course 30 mins Intermediate
Stanford Dschool Standford Dschool - start with design. Online open public training course and materials

Have you found yourself asking, “What is design?” Sometimes the best way to understand design is to just dive in and experience it! They’ve pulled together this collection to help you get started on your design journey. Scroll down to see their NEW introductory online workshop, a library of FAQs about how design works, and some goto tools.

Online Course >2 hours Beginner
IDEO.org Introduction to Human-Centred Design

Master human-centred design with IDEO.org to solve real world challenges.

Online Course 9 week program Intermediate
Nielson Norman Group Design Thinking 101

This article explore the questions: what is design thinking and why should you care?

Online Resource >5 mins Beginner
Creativity at Work Creativity at Work

In this article we look at what happens when design principles are applied to strategy and innovation, the success rate for innovation dramatically improves.

Online Resource >5 mins General
Forbes.com Putting Customers First

This article looks at embracing design thinking and putting customers first.

Online Resource >5 mins Beginner
Executive Education Culture and Design Thinking Best Practice

In this article we explore culture and the key to sustained design thinking-based practice.

Online Resource >5 mins General
Wired Why Human-Centred Design Matters

This article from Wired explores just why human-centred design matters.

Online Resource >5 mins General
InVision Why you need Design Thinking

This article asks why you need design thinking and how to put it into practice.

Online Resource >5 mins General
Design Council What's the Double Diamond?

This news article explores the Double Diamond, a world-renowned framework with millions of references to it on the web.

Online Resource >5 mins Beginner
The Design Gym Design Gym Reading List

The Design Gym top 20 design thinking reads.

Online Resource >5 mins General
code-n Design Thinking or Human Centred Design?

This blog article explores the different approaches to design thinking and human-centred design.

Online Resource >5 mins Beginner
The heart of tech How to use Design Thinking in your next project

This article looks at easy ways to incorporate design thinking onto your next project.

Online Resource >5 mins Beginner

Customer Journey Mapping

Customer Journey Mapping (CJM) helps businesses step into their customers' shoes and see their business from the customer's perspective.

Provider Resource Location Type Time Skill level
Digital Capability Unit New Ways of Working Learning Hub - Customer Journey Mapping

A collection of resources and information to help you learn more about and practice new ways of working including Customer Journey Mapping.

Online Resource N/A General
Digital Capability Unit Customer Journey Mapping facilitator's guide

Resources and tools to support running a Customer Journey Mapping session, including templates.

Online Resource N/A Beginner
Digital Capability Unit Case studies - Customer Journey Mapping

Discover how TMR staff are embracing Digital Thinking capabilities such as Customer Journey Mapping. These case studies showcase TMR teams that are building the capabilities needed to work digitally and outline how they have applied Digital Thinking to enhance business and customer outcomes.

Online Resource <10 mins General
Digital Capability Unit Digital Advocate Network

The Digital Advocate Network (DAN) is a volunteer group formed to champion digital thinking and new ways of working such as design thinking, agile and iterative delivery across TMR.

Online Resource 90 mins for meetings General
Digital Capability Unit Digital Capability Uplift Support

The Digital Capability Uplift Support is a place, in Microsoft Teams, where employees with an interest in strengthening their knowledge and skills in digital capabilities and new ways of working (including Customer Journey Mapping), can come together to share their experiences, ask questions and take up opportunities to practise their skills with real-life TMR challenges.

Online Resource 15 mins General
Digital Capability Unit Digital Capability Development Partnership Agreement

The agreement simplifies the process for Queensland Government business areas and teams to engage suitably qualified suppliers to provide digital capability uplift services, such as training and coaching.

Online Resource N/A Advanced
LinkedIn Learning Customer Experience: Journey Mapping

If you strive for a customer-centric culture, you have to understand the customer's journey—every step of the way. Customer journey mapping is a powerful way to find pain points and opportunities in your customer experience.

Online Course 1 hours Intermediate
Prototypr.io Journey Mapping: What, How and When

This blog article introduces you to the journey map and how they work.

Online Resource 5 mins Beginner
Practical Service Design The difference between a journey map and a service blueprint

This article looks at the differences between journey maps and service blueprints and when to use them.

Online Resource N/A Beginner
MYcustomer Design Thinking and Customer Journey Mapping

In this article we explore how journey mapping works as part of the design thinking mindset.

Online Resource N/A Beginner
Digital Capability Unit Customer Journey Mapping Template (PDF)

This PDF template is a great tool to get you started journey mapping.

Online Tool N/A General
Digital Capability Unit Customer Journey Mapping Template (PowerPoint)

This PowerPoint template is a great tool to get you started journey mapping.

Online Tool N/A General
CX Optimization Agency Customer Journey Mapping examples

This article provides you with some great examples of Journey Mapping to get you started.

Online Resource N/A Beginner

Lean

The goal of Lean is to maximise customer value while minimising waste. Lean means creating more value for customers with fewer resour​​ces.

Provider Resource Location Type Time Skill level
Digital Capability Unit New Ways of Working Learning Hub - Lean

A collection of resources and information to help you learn more about and practice new ways of working including Lean.

Online Resource N/A General
Digital Capability Unit Lean facilitator's guide

Step by step guide for running a Lean session, including presentation slides, templates and notes.

Online Resource N/A Beginner
Digital Capability Unit Lean approach

There are many different Lean tools and techniques available and we encourage you to explore further to see if they are suitable for you.

Online Resource N/A Beginner
Digital Capability Unit Case studies - Lean

Discover how TMR staff are embracing Digital Thinking capabilities such as Lean. These case studies showcase TMR teams that are building the capabilities needed to work digitally and outline how they have applied Lean to enhance business and customer outcomes.

Online Resource <10 mins General
Digital Capability Unit Digital Advocate Network

The Digital Advocate Network (DAN) is a volunteer group formed to champion digital thinking and new ways of working such as design thinking, agile and iterative delivery across TMR.

Online Resource 90 mins for meetings General
Digital Capability Unit Digital Capability Uplift Support

The Digital Capability Uplift Support is a place, in Microsoft Teams, where employees with an interest in strengthening their knowledge and skills in digital capabilities and new ways of working (including Lean), can come together to share their experiences, ask questions and take up opportunities to practise their skills with real-life TMR challenges.

Online Resource 15 mins General
Digital Capability Unit Digital Capability Development Partnership Agreement

The agreement simplifies the process for Queensland Government business areas and teams to engage suitably qualified suppliers to provide digital capability uplift services, such as training and coaching.

Online Resource N/A Advanced
LinkedIn Learning Lean Foundations

Learn about lean: an operations management approach that means creating more value for customers with fewer resources.

Online Course 1.5 hours Beginner
Digital Capability Unit A simple approach to process mapping

This article explores the power of the post-it note… A simple approach to process mapping.

Online Resource >5 mins Beginner
Digital Capability Unit Prioritisation matrix

This article looks at the prioritisation matrix as a collaborative way to compare alternative actions visually.

Online Resource >5 mins Intermediate
Creately 5 gap analysis tools

This article provides a list of tools that can be used for gap analysis.

Online Resource >5 mins Beginner
evantotuts+ 19 top brainstorming techniques

A list of brainstorming techniques to generate ideas for every situation

Online Resource >5 mins Beginner

Agile

An agile mindset is the set of attitudes that support an agile working environment. These include respect, collaboration, improvement and learning cycles, pride in ownership, focus on delivering value, and the ability to adapt to change. This mindset is necessary to cultivate high-performing teams, who in turn deliver amazing value for their customers.

Provider Resource Location Type Time Skill level
Digital Capability Unit New Ways of Working Learning Hub - Agile

A collection of resources and information to help you learn more about and practice new ways of working including Agile.

Online Resource N/A General
Digital Capability Unit Digital Minute - Organisational agility

A digital minute that provides an overview of what organisational agility is.

Online Resource < 5 mins General
Digital Capability Unit Case studies - Agile

Discover how TMR staff are embracing Digital Thinking capabilities such as Agile. These case studies showcase TMR teams that are building the capabilities needed to work digitally and outline how they have applied Agile to enhance business and customer outcomes.

Online Resource <10 mins General
Digital Capability Unit Digital Advocate Network

The Digital Advocate Network (DAN) is a volunteer group formed to champion digital thinking and new ways of working such as design thinking, agile and iterative delivery across TMR.

Online Resource 90 mins for meetings General
Digital Capability Unit Digital Capability Uplift Support

The Digital Capability Uplift Support is a place, in Microsoft Teams, where employees with an interest in strengthening their knowledge and skills in digital capabilities and new ways of working (including Agile), can come together to share their experiences, ask questions and take up opportunities to practise their skills with real-life TMR challenges.

Online Resource 15 mins General
Digital Capability Unit Digital Capability Development Partnership Agreement

The agreement simplifies the process for Queensland Government business areas and teams to engage suitably qualified suppliers to provide digital capability uplift services, such as training and coaching.

Online Resource N/A Advanced
TMR Yammer Agile Community of Practice

The Agile Community of Practice group has been formed to bring together like minded people who have a desire to build a culture of delivery and success through a more efficient way of working.

Online Resource N/A Beginner
Gov.UK Agile methods explained

An overview of the different types of agile methods that can be used.

Online Resource 15 mins Beginner
LinkedIn Learning Agile Foundations

Join Doug Rose as he steps through the fundamental concepts you need to know to start thinking like an agile team. Doug goes over the values and principles covered in the agile manifesto, as well as how to enhance communication with user stories and cross-functional teams.

Online Course 1 hour Intermediate
LinkedIn Learning Enterprise Agile: Changing your culture

Enterprise agile requires a different organizational mindset along with new roles and practices. There are many different enterprise agile frameworks that will help you with this transformation, but switching to these frameworks isn't your biggest challenge.

Onlin Course 90 mins Advanced

Visual Thinking

Visual thinking is the ​​use of hand-drawn imagery to communicate ideas, lead groups and individuals towards a goal, and capture outcomes

Provider Resource Location Type Time Skill level
Digital Capability Unit New Ways of Working Learning Hub - Visual Thinking

A collection of resources and information to help you learn more about and practice new ways of working including Visual Thinking.

Online Resource N/A General
Visual Friends Visual Thinking training (free)

A basic overview training on Visual Thinking.

Online Course < 5 mins Beginner
Bikablo Bikablo website

The website of Bikablo provides all the information you need to know and learn about Bikablo.

Online Resource N/A Beginner
Digital Capability Unit Digital Advocate Network

The Digital Advocate Network (DAN) is a volunteer group formed to champion digital thinking and new ways of working such as design thinking, agile and iterative delivery across TMR.

Online Resource 90 mins for meetings General
Digital Capability Unit Digital Capability Uplift Support

The Digital Capability Uplift Support is a place, in Microsoft Teams, where employees with an interest in strengthening their knowledge and skills in digital capabilities and new ways of working (including Agile), can come together to share their experiences, ask questions and take up opportunities to practise their skills with real-life TMR challenges.

Online Resource 15 mins General
LinkedIn Learning Graphic Facilitation for Productive Team Meetings

Instructor Nevada Lane introduces the building blocks of visual thinking, shares how to combine those blocks to create a compelling record of a conversation, and offers visual templates to get you started.

Online Course 40 mins Intermediate

Working out Loud

Working Out Loud (WOL) is a way to build relationships that help you achieve a goal, develop a skill, or explore a new topic. Instead of networking to get something, you invest in relationships by making contributions over time, including your work and experiences that you make visible.​

Provider Resource Location Type Time Skill level
Digital Capability Unit New Ways of Working Learning Hub - Working Out Loud

A collection of resources and information to help you learn more about and practice new ways of working including Working Out Loud.

Online Resource N/A General
Yammer Working Out Loud Yammer group

Yammer group to connect and discuss Working Out Loud.

Online Resource N/A Beginner
Digital Capability Unit Digital Minute - Working Out Loud

A digital minute that provides an overview of what Working Out Loud is.

Online Resource > 5 mins Beginner
Digital Capability Unit Digital Advocate Network

The Digital Advocate Network (DAN) is a volunteer group formed to champion digital thinking and new ways of working such as design thinking, agile and iterative delivery across TMR.

Online Resource 90 mins for meetings General
Digital Capability Unit Digital Capability Uplift Support

The Digital Capability Uplift Support is a place, in Microsoft Teams, where employees with an interest in strengthening their knowledge and skills in digital capabilities and new ways of working (including Agile), can come together to share their experiences, ask questions and take up opportunities to practise their skills with real-life TMR challenges.

Online Resource 15 mins General
Working out Loud Working Out Loud resources

A collection of resources and information to help you learn more about and practice new ways of working including Working Out Loud.

Online Resource N/A General
Working out Loud Working Out Loud circle

Join a Working Out Loud circle. A Working Out Loud Circle is a peer supp​​ort group of 4-5 people who meet for an hour a week for 12 weeks. You can meet in pers​​​​on or via video.

Online Resource 1 hour Beginner

Digital Leadership

Digital leadership means embedding digital thinking and ways of working throughout the entire organisation. It means fostering an open, collaborative and responsive culture. It means wholeheartedly embracing and celebrating experiments, change and failure.​​

Provider Resource Location Type Time Skill level
Digital Capability Unit New Ways of Working Learning Hub - Digital Leadership

A collection of resources and information to help you learn more about and practice new ways of working including Digital Leadership.

Online Resource N/A General
LinkedIn Learning Design Thinking: Customer Experience

In this course, frog's director of strategy, Geoffrey Schwartz, introduces you to customer experience and why it's important in today's hypercompetitive world. At the end of the course, you'll have the foundational tools needed to take a holistic view of an organization's customer experience and identify opportunities that can deepen relationships and drive loyalty.

Online Course 35 mins Intermediate
LinkedIn Learning Collaborative Leadership: The need for collaboration

This course is designed to give you the insight and skills to build collaborative relationships within your team and throughout the organization. Instructor Carol Kinsey Goman explains why collaboration is so important, introduces key elements and skills for collaborative leadership, and delivers practical strategies for collaboration, from designing more effective in-person meetings, to working with remote teams and collaborating across cultures.

Online Course 40 mins Intermediate
LinkedIn Learning Leadership Foundations: Leadership Styles and Models

In this course, Professor Alexander Lyon covers styles of authority, from autocratic to laissez-faire; approaches to action and communication; and models of responsibility, including servant leadership.

Online Course 45 mins Beginner
LinkedIn Learning Managing in difficult times: Adopting a growth mindset

Jan Rutherford introduces important tools for keeping you and your team focused, inspired, and effective during times of change or crisis. Learn how to build self-awareness, achieve clarity and focus, keep innovating despite volatility, and develop a committed team that is resilient in the face of change.

Online Course 70 mins Intermediate
LinkedIn Learning Change Leadership: Leading with a continuous learning mindset during sudden change

Instructor Scott Mautz covers what it takes to lead brilliantly during uncertain times. Scott shares what to focus on to produce the biggest impact, as well as how to establish a sense of control while doing so.

Online Course 40 mins Intermediate
LinkedIn Learning Creating a Culture of Change

In this course you can discover the skills, tools, and systems needed to succeed in an ever-changing landscape. Instructor Jerry Pico has led dozens of companies through cultural transformations big and small.

Online Course 1 hour Advanced
LinkedIn Learning Charlene Li on Digital Leadership

LinkedIn Influencer Charlene Li is an expert on technology and leadership who helps executives translate their skills to digital platforms. In this course, she explains the three steps for extending leadership into the digital space: listening, sharing, and engaging.

Online Course 1 hour General
LinkedIn Learning Leader as graphic facilitator

Instructor Nevada Lane introduces the building blocks of visual thinking, shares how to combine those blocks to create a compelling record of a conversation, and offers visual templates to get you started.

Online Course 40 mins Intermediate
LinkedIn Learning Understanding Agility

Gary Bolles outlines what it means to become an adaptive organization, including decisions made about who to hire, what the company values as important, how to align processes, how to think about risk, and what behavior senior leaders need to model for the rest of the organization.

Online Course 1 hour Advanced

Information Literacy

Information literacy empowers people to seek, evaluate, use and create information effectively to achieve their personal, social, occupational and educational goals.

Provider Resource Location Type Time Skill level
LinkedIn Learning Information literacy

Identifying valuable data, information and digital content.

Online Course 1h 47mins Beginner

Data Literacy

Data Literacy is having the ability to read, write and communicate data in context, including an understanding of data sources and constructs, analytical methods and techniques applied, and the ability to describe the use case, application and resulting value.

Provider Resource Location Type Time Skill level
Australian Public Service Commission APS Data Literacy Skills eLearning Modules

Analysing, evaluating and using data, information and digital content.

Online Resource Various sessions Beginner
The Data Literacy Project Data Literacy Project - Data Fundamentals

Analysing, evaluating and using data, information and digital content.

Online Resource Various sessions Beginner

Data Governance

Data governance is a system, including processes and procedures for defining who within an organisation has authority and control over data assets and how those data assets may be used and how to protect their data.

Provider Resource Location Type Time Skill level
LinkedIn Learning Data Governance

Managing data, information and digital content.

Online Course 41 mins Beginner
LinkedIn Learning Learning Information Governance

Managing data, information and digital content.

Online Course 1h 11 mins Beginner
LinkedIn Learning Improve Your Data Governance and Security Skills

Managing data, information and digital content.

Online Course 6h 9 mins Intermediate

Data Visualisation

Data visualisation is the graphical representation of information and data. By using visual elements like charts, graphs, and maps, data visualisation tools provide an accessible way to see and understand trends, outliers, and patterns in data.

Provider Resource Location Type Time Skill level
Digital Capability Unit Data Visualisation Guild

The purpose of this guild is to assist with TMR's capability uplift around data visualisation.

Online Resource 60 mins for meetings Advanced
LinkedIn Learning Data Visualisation: Storytelling

Analysing, evaluating and using data, information and digital content

Online Course 1h 34 mins Beginner
LinkedIn Learning Learning Data Visualisation

This course shows you how to understand your data and your audience, craft the story you need to tell, and determine the best visual ,model and details to use for that story.

Online Course 3h 50mins Beginner
LinkedIn Learning Data Visualisation: A Lesson and Listen Series

Analysing, evaluating and using data, information and digital content

Online Course 8h 57mins Intermediate
LinkedIn Learning Data Visualisation for Data Analysis and Analytics

This course challenges you to go beyond the data, beyond the software, and start thinking more clearly and strategically about the foundations of great communication design.

Online Course 1h 40mins Intermediate
Digital Capability Unit Power BI User Group Yammer

Community

Online Resource N/A General
Digital Capability Unit Power BI

​Power BI is a business analytics service by Microsoft. It provides interactive visualizations and business intelligence capabilities with an interface simple enough for end users to create their own reports and dashboards. Power BI gives nontechnical business users tools for aggregating, analyzing, visualizing and sharing data.​​

Online Resource N/A Advanced
YouTube Power BI YouTube Channel

​Watch the latest product news and updates, demos, and webinars as well as the latest training videos for Power BI.

Online Resource N/A Advanced
Microsoft Microsoft Power BI Training

​Guided learning for Power BI

Online Resource N/A Advanced
Digital Capability Unit TMR Tableau User Group Yammer

Community

Online Resource N/A General
Digital Capability Unit Tableau - Data Visualisation

Tableau is a business intelligence (BI) and analytics platform that provides interactive visualizations and business intelligence capabilities with an interface simple enough for end users to create their own reports and dashboards. Power BI gives nontechnical business users tools for aggregating, analyzing, visualizing and sharing data.​​

Online Resource 15 mins Advanced
YouTube Tableau YouTube Channel

Tableau helps people see and understand data. Our analytics platform fuels exploration, allowing you to quickly answer questions with data and share insights across your organization.

Online Resource N/A Advanced
Tableau Tableau Desktop Training Pass

Unlimited 90-day access to Tableau’s live, virtual instructor-led training from the date of purchase, classes included: Desktop I: Fundamentals, Desktop II: Intermediate, Desktop III: Advanced, Prep I, and Visual Analytics

Online Resource N/A Advanced
Digital Capability Unit Data Analytics Tools & Technologies

A list of tools and technologies including data lake tools for cloud services such as data storage and on-demand computing power; data hub tools to help connect, prepare and move data in a structured and relatable way and self-service analytics tools to help business users and specialists to manipulate, visualise and gain insights from data.

Online Resource 15 mins Advanced

Data Analytics

Data analytics is the process of discovering, interpreting and​ communicating meaningful insights from data and applying those insights towards effective decision making

Provider Resource Location Type Time Skill level
Digital Capability Unit Data & Business Analytics Community of Practice Yammer group

Community

Online Resource N/A General
LinkedIn Learning Learning Data Analytics

This course defines what data analytics is, how to identify your data set—including the data you don't have—and interpret and summarize data. The course further shows how to perform specialized tasks such as creating workflow diagrams, cleaning data, and joining data sets for reporting.

Online Course 1h 39mins Beginner
LinkedIn Learning Develop Your Data Analysis Skills

In this self-paced course, you get to explore the practice of data analysis. Learn about the process of applying statistical and graphical techniques to data in order to discover useful information. Identify underlying principles, reasons, or facts by breaking down information or data into separate parts.

Online Course 14h 25mins Beginner
LinkedIn Learning Data Fluency: Exploring and Describing Data

This course focuses on the fundamentals of data fluency and the ability to work with data to extract insights and determine your next steps. It further shows how exploring data with graphs and describing data with statistics can help you reach your goals and make better decisions.

Online Course 4h 19mins Beginner
LinkedIn Learning Learning Excel: Data Analysis

Microsoft Excel is an important tool for data analysis and can help organisations accurately assess situations and make better business decisions. This course helps you unlock the power of your organisation's data using the data analysis and visualization tools built into Excel.

Online Course 2hr9 mins Beginner
LinkedIn Learning Predictive Analysis Essential Training for Executives

​This course shows executives who aren't fluent in data analytics how to hire data science professionals, manage data science teams, and transform their business with effectively deployed advanced analytics.

Online Course 1h 20mins Intermediate
LinkedIn Learning Become a Data Analyst Learning Path

​Data analysts examine information using data analysis tools and help their teams develop insights and business strategies. You’ll need skills in math, statistics, communications, and working with tools designed to do data analytics and data visualization. Explore this high-demand career.

Online Course 23h 37mins General
Amazon Web Services (AWS) Data Analytics Fundamentals

In this self-paced course, you learn about the process for planning data analysis solutions and the various data analytic processes that are involved.This course takes you through five key factors that indicate the need for specific AWS services in collecting, processing, analyzing, and presenting your data. This includes learning basic architectures, value propositions, and potential use cases.

Online Resource N/A Intermediate
Digital Capability Unit TMR Tableau User Group Yammer

Community

Online Resource N/A General
Digital Capability Unit Data & Business Analytics Working Group

The Data and Business Analytics Working Group (DBAWG) is a cross-functional group composed of key data and analytics focussed representatives from TMR divisions.

Online Resource 60 mins for meetings Advanced
Digital Capability Unit Data & Business Analytics Community of Practice

The purpose of this group is to increase the collective maturity and capability in data management, business intelligence and analytics across the Department of Transport and Main Roads.

Online Resource 90 mins for meetings Advanced
Digital Capability Unit Data Integration Guild

The purpose of this guild is to assist with TMR's capability uplift around data integration and engineering.

Online Resource 60 mins for meetings Advanced

Data Management

Data management is the process of ingesting, storing, organising, maintaining and sharing the data created and collected by an organisation. Effective data management provides analytical information to help drive operational decision-making and strategic planning by corporate executives, business managers and other end users.

Provider Resource Location Type Time Skill level
Digital Capability Unit TDx Data Catalogue

The TDx Data Catalogue provides a central portal for staff to identify, request and share cloud-based assets across TMR. Sharing of these data assets accelerates our ability to derive business insights which in turn help us to make better business decisions. ​

Online Resource N/A General
Digital Capability Unit ITB Cloud Knowledge Hub

A collection of resources and information to help you learn more about cloud technologies.

Online Resource N/A General
Digital Capability Unit TDx - Tools & Technologies

A collection of resources and information to help you learn more about Data Lake and Data Hub Tools

Online Resource N/A General
LinkedIn Learning Understanding Cloud Fundamentals Learning Path

Get an overview of cloud computing and the key concepts that you should consider when making a move to the cloud.

Online Course 11h 6 mins Intermediate
LinkedIn Learning Introduction to AWS for Non-Engineers: 1 Cloud Concepts

This introductory course is a bridge between non-engineers and the cloud. It is the first in a four-part series designed to help professionals in non-technical roles, including finance teams, project managers, and marketers, make the best use of AWS.

Online Course 1hr 32 mins Beginner
LinkedIn Learning Introduction to AWS for Non-Engineers: 2 Security

​This course, designed to help professionals in non-technical roles, provides you with a high-level grasp of the major security services and concepts in AWS.

Online Course 1h 32 mins Intermediate
LinkedIn Learning Introduction to AWS for Non-Engineers: 3 Core Services

​This course provides an overview of key AWS technology, including compute, storage, database, and network and content delivery services, as well as management tools. 

Online Course 1h 29mins Intermediate
Microsoft Azure Fundamentals Learning Path

New to the cloud? Azure fundamentals is a six-part series that teaches you basic cloud concepts, provides a streamlined overview of many Azure services, and guides you with hands-on exercises to deploy your very first services for free.

Online Course 10h 25 mins Intermediate
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