This course is for those looking for a foundational understanding of GenAI within a public service context. You will learn:

• How GenAI works - in its many different formats
• How it is being used in the real world
• What benefits you can gain - and clarity on the limitations
• Some of the relevant guidelines for use in government 
• Some of the current issues around ethics and potential implications on society
• The essential skills for making the most of GenAI
• How you might prepare now for an AI enhanced future.