This is a 50 minute facilitated session with 10 minutes for self-reflection.

As we experience change we need to be able to coach individuals to increase motivation to be able to join the change process. This requires change leaders to understand others response and adapt your approach to be able to communicate to them in a way that is motivating them to follow one’s lead.

This session aims to educate individuals on how to respond to people who may be angry, frustrated or negatively responding to the change process. The session will focus on building coaching and influencing skills to be able to have productive relationships in a change process and be able to drive motivation and action for others.

Learning Outcomes

• Understand how they can react to change and the process of transition
• Understand the common reactions to change and the contribution to difficult conversations
• Develop skills in being able to coach and influence others
• Identify effective strategies to manage change conversations and maintain self-care
• Know where to seek further information and support

Content

• Understand the role of coaching in the change process
• Identify the motivators of positive behavioural change in the context of a changing environment
• Understand the key components in a productive relationship, including adaptability to a response
• Learn practical strategies, including coaching skills, in being able to bring on a resisting individual into a change process
• Learn negotiation skills in conversations
• Know where to find more information